WHAT OUR CLIENTS SAY
Rated 5.0 on Google by the offices we work with
LIFE WITH SOLVERA
Your Monday morning, after Solvera
Picture your staff logging in and everything just works. The new hire's laptop is ready on day one. The software vendor already called back, because we called them first.
Someone who already knows you.
Reach out by chat, email or the client portal, and the Solver who answers knows your office, your staff and your software. You never explain the same problem twice.
Problems that stay fixed.
We find the root cause instead of restarting and hoping. Then we follow up to make sure it held.
One team for everything tech.
Computers, Wi-Fi, phones, printers, software vendors, new locations and the quote you're unsure about. If it plugs in or logs in, it's ours to sort out.
Protection that's already included.
Every Solvera plan comes with the same cybersecurity, whatever size your office is. Our monitoring watches your systems 24/7/365, including the nights and weekends when you're home.
REAL STORIES
When it mattered most
Bad days happen. Here's what they look like with a Solver on your side.
A CPA office's server stopped working. The staff kept working anyway.
We brought their full backup online in a secure cloud copy of the server so the office could keep serving clients. When the new server arrived, we set it up and moved every shared folder and service over without a hitch.
​A 30-person law firm lost internet for several days.
Their building's connection went down, taking phones with it. A Solver came onsite, switched the office to a backup router set up to match, and had internet and phones running until the main line returned.
A local senior association's website stopped taking payments.
We worked directly with their website host to get the site back online. Then we added stronger protection to how members pay, so it stays that way.
"They are always quick to respond and incredibly supportive whenever we need assistance. Their team is reliable, professional, and truly a pleasure to work with."
Florencia R., CCI Group
"What impressed us most was their ability to explain technical steps in plain language, while still acting with precision and speed."
Horizon Media Express
MEET THE SOLVERS
Real people, a local office and one very good dog
We call ourselves Solvers because that's the job. You'll know our names, we'll know yours, and you can always reach the owner.
Anthony Gonzalez, CEO.
Started Solvera in 2019 to give Orlando offices the IT team he'd want for his own business.
Melina Gonzalez, COO.
Helped build Solvera from day one and keeps the company running the way clients expect.
Natalia Brenes, Director of Business Operations.
Makes sure every client's onboarding, billing and planning runs on time.
Marvin Jean-Louis, Solver Tier 2 Lead.
Takes on the bigger projects and the tricky problems, and makes sure they stay solved.
Victoria Davila, Solver Tier 1 Lead.
Often the first friendly Solver you'll hear from when you reach out.
Willow Gonzalez, Head of Barketing.
Our white Shiba Inu. She approves every office visit that involves treats.
HOW IT STARTS
Your first 30 days, mapped out
Switching IT should feel like a welcome, not a project. You'll know what happens next at every step.
1. Your free Tech & Security Blueprint.
A Solver reviews your computers, network, email, backups and security setup. Within one business day you get a plain-English plan: what's working, what to fix first, what can wait, and the price.
2. Welcome call.
Meet the Solvers on your account and get a one-page onboarding plan with real dates.
3. An easy handoff.
We reach out to whoever handled your tech before, whether that's an IT company, a helpful employee or no one at all. You never have an awkward conversation.
4. Quiet setup.
In weeks one and two, monitoring, security and backups go in without interrupting your day.
5. Meet the Solvers (we bring treats).
We visit your office, meet every person on your team and document every device, account and vendor you rely on.
6. Quick wins.
The little things that have bugged your staff for months get fixed first.
7. Your 30-day review.
What changed, what we found and what's next, in plain words. Your new-hire and departure checklists are ready too, so adding or removing staff takes one form.
After that, we plan the year with you: hardware refresh dates, budget and a yearly business review, so there are no surprise expenses.
FAQ
Questions Orlando offices ask us
How much does IT support cost in Orlando?
Solvera plans are priced per person, per month, and every plan includes the same cybersecurity. Your free Tech & Security Blueprint shows your exact price before you sign anything.
Do I have to sign a long contract?
No. You can choose month-to-month, 1-year or 3-year agreements.
Will someone come to our office?
Yes. We're based at 1200 Hillcrest St in Orlando and visit client offices across Central Florida, including Winter Park, Lake Mary, Maitland, Altamonte Springs, Kissimmee, Oviedo and Windermere.
What happens at night and on weekends?
Our monitoring watches your systems 24/7/365. Our team is available Monday to Friday, 9 AM to 5 PM Eastern, by chat, email or the client portal.
Do you work with medical, legal and CPA offices?
Yes, that's most of our work. We already know the software your office runs on and the rules you follow, such as HIPAA, the FTC Safeguards Rule and client trust accounts.
We don't have an IT company right now. Is that okay?
Absolutely. Many of our clients came from a helpful employee or no IT help at all. We'll start with the Blueprint and build from there.
Let's map out your office's technology.
Book your free Tech & Security Blueprint. You'll get a clear plan within one business day, and Willow insists we bring treats to the first visit. Prefer to talk first? Call (689) 256-7645 or email info@solveratech.com.